Customer Support

Ceiba Solutions Customer Support Services

Customer Support log in

Standard support services log-in for Ceiba Solutions technical services can be found here:

http://ctrac.ceibasolutions.com/jtrac/app/

Rosetta Biosoftware Customer Support

If you are a Rosetta Biosoftware customer, and require support for the Rosetta Resolver®, Elucidator®, or Syllego™ Systems, please contact us via email at support@ceibasolutions.com

Additional support information for customers of Rosetta Biosoftware products, can be found by logging into the Rosetta Biosoftware Support site at www.rosettabio.com/support